Training & Support

Training | Support | GoToAssist | New Support Portal

Effective training and support just falls into your lap.

Implementing a cafeteria management system shouldn't require a leap of faith on your part. When you have a question, need to train new staff or find yourself facing an unexpected problem, you deserve a living, breathing person who's ready, willing and very able to keep everything from crashing down on your head.

If you're considering Meals Plus, things are already looking up.

In surveys, Meals Plus has consistently scored high on training and support as compared with other systems. Maybe that's because we offer:

• Experienced training and support personnel who actually spend time in school cafeterias
• An 800# that's always answered by a human being (and closely monitored for response times)
• Service level metrics that are continually monitored
• Onsite and remote training including POS "go live"
• Support-call logging to save you time and hassles
• Convenient help desk hours: M-F 7:30am-5:00pm ET

Or maybe it's because, when you get right down to it, we're always looking out for our customers.

For more information on customer support, click here

Service Level Agreement