Meals Plus Help Desk Statistics: July 2017

“Back to School” season is here, and the Meals Plus Help Desk is ready to provide you the best customer service in child nutrition technology!

Each month, Meals Plus generates random surveys after technical support calls to ensure our customers have the best support experience possible.

Here are the results of July 2017’s surveys, and some highlights from the month:

• The average time to answer a support call was only 13 seconds.
• The average talk time with a customer was only 9 minutes and 22 seconds.

Thank you to the Meals Plus Team for their hard work and providing the best customer support in K-12 cafeteria software!