Meals Plus Support Team Strikes Again with Great Reviews!
Through an optional customer survey released last week, one of our Meals Plus Support Team members,received glowing reviews. On a scale of 1 – 5, Jeffrey Bachman of the North Lehigh School District, Rated him “5” in all five categories. The five categories are as follows:
- The courtesy of the analyst
- The technical skills/knowledge of your analyst
- The timeliness of the service provided
- The quality of the service provided
- The overall service experience
This means that Mr. Bachman not only got his problem resolved quickly, but he enjoyed his time speaking with him – a rarity in today’s automated response driven technical support field. In the comments section, Mr. Bachman said; “Meals Plus is on top of their game and is quick to answer the phone and solve the problem in the most efficient and professional way possible! This is the way it has always been.”
When calling Meals Plus Support, 99% of the time your call is answered by one of our Technical Account Specialists in less than 90 seconds. If the wait time is more than that, you will receive an accurate estimated time of response through our phone message system. But rest assured, you will be promptly greeted by one of our courteous support team members, ready to resolve your issue.
To see more excellent Meals Plus customer support statistics, click here.