Meals Plus Help Desk Statistics: October 2017
Each month, Meals Plus generates random surveys after technical support calls to ensure our customers have the best support experience possible.
Here are the results of October 2017’s surveys, and some highlights from the month:
- The average time to answer a support call was only 1 minute 31 seconds.
- The average talk time with a customer was only 10 minute and 14 seconds.