New USDA Branch Hosts Webinars on USDA Foods Complaint Process

Last week, the USDA Food and Nutrition Service’s Food Distribution Division (FDD) announced its newest branch, the Program Integrity and Monitoring Branch (PIMB). The branch will oversee a variety of food programs including: USDA Foods entitlement for schools, USDA Foods customer feedback, and DoD Fresh. PIMB consists of veteran FDD staff new hires from State and Regional offices.

The PIMB will be airing two new webinars on the USDA Foods Complaint Process:  “Demystifying the USDA Foods Complaint Process,” and “Applying the USDA Foods Complaint Process: Common Questions and Scenarios.”

  • Demystifying the USDA Foods Complaint Process
    Friday, December 11, 2015 – 2:00 pm to 3:00 pm EDT
  • Applying the USDA Foods Complaint Process: Common Questions and Scenarios Thursday, January 7, 2016 – 2:00 pm to 3:00 pm EDT – Registration coming soon

We hope you find these webinars to be helpful! And remember, you can watch their archived webinars on the USDA’s Food Distribution YouTube Channel. Click here to receive their email updates.