Meals Plus Help Desk Statistics: March 2017
Here are just some of the highlights from our March 2017 Customer Satisfaction Survey Results:
- The average time to answer a support call was only 8 seconds.
- The average talk time was less than 10 minutes. A full minute shorter than last month!
- And a new member of our Help Desk Team, Nolin, completed a HDI certification class and is now a certified HDI Customer Service Representative. Congratulations, Nolin!
Thank you to the Meals Plus Support Team for their hard work in helping over 400 school districts keep their lunchlines moving!